HostEntrepreneur

We’ve been busy lately… we’ve installed SolusVM and have been integrating existing OpenVZ nodes into the system. Overall the process went fairly smoothly. We installed the management console into a VPS primarily for backup reasons. We could if needed take the dump and place it on another node and bring it back up pretty quickly. This adds slightly to the cost ($2.50/month) but is well worth it in our opinion. Otherwise, you install the management console on an full server and it becomes a node.

We did have one issue with an existing node, that had long ago been a HyperVM node. I placed a ticket with SolusLabs and within 30 minutes or so had the initial response. After trying a few things, their support person logged into the node for me and did the setup. The problem was with  compatibility between lighttpd and a library iirc.  Strangely enough that server did a kernel panic a few hours later after acting “wierd” for a few minutes.  Since it was brought back up, it’s been stable. I suspect it was all of the loading and unloading of various components that led to the problem.

One of the features is the pricing… It is $10 per month per node. The number of vpses per node doesn’t matter. You pay just for each physical server. The downside is that some providers will use this to justify placing more vpses per server. But those that think that way will be doing that anyway because of other per server costs like power, rack space, etc.

So far we’re pretty impressed. Of the VPS management consoles that have been brought to market since the demise of HyperVM’s founder and developer, this one seems the most solid.

The more you can make your customers self sufficient the less time you need to answer the same questions over and over. That leads to more time available for other things such as building services, finding new customers, etc.  That’s why we all start working on Knowledgebase (KB) building pretty quickly. But some people aren’t good at visualizing. That is they don’t take written instructions and mentally translate that into what they will see and do. Others do… For the ones that do,  knowledgebase articles work great. I’m one of those people. I’d rather a short KB instruction and then I can go do it… Others need to be shown. That’s where DemoWolf hosting video tutorials comes in.

DemoWolf has over 3600 ready made tutorials for practically any hosting related subject you’d want. Not only are there the normal cPanel, WHM, DirectAdmin, etc. but other subjects such as PuTTY, Paypal, and transfering domain names. They have tutorials that are textual with pictures (think pop up video  but instructional not comical) as well as with voice-over.

I highly recommend DemoWolf tutorials… We’ve just recently started to use them ourselves and are getting positive feedback already. Check out their site at http://www.DemoWolf.com   and check out the bundles and save 50% or more. If you have questions, I’m sure you will find them most helpful as well.