Why choosing the right hosting partner is important!
Even the big boys get bit sometimes… Here is a story of a major multi-million dollar online presence that went down or impaired for days even though they thought they made the wise choice: http://storefrontbacktalk.com/securityfraud/oracle-backup-failure-major-factor-in-american-eagle-8-day-crash
It seems a failure in an Oracle backup utility coupled with the failure of IBM hosting managers to detect it and to verify that a disaster recovery site was operational were the key factors in turning a standard site outage at American Eagle Outfitters into an 8-day-long disaster, according to an IT source involved in the probe.
They had chosen IBM for thier enterprise class hosting with DR site, backups, management, etc. only to be down because their “partners” failed miserably.
