Comments on: Dumping tynt.com tracer programs

By: Derek

Derek — Thu, 01 Oct 2009 15:34:09 +0000

Thanks, we’re on it! The ironic thing is Trend actually runs Tynt on their blog at blog.trendmicro.com.

By: Robert

Robert — Wed, 30 Sep 2009 13:50:41 +0000

Thanks Derek for the quick response. Post hasn’t been around but a couple of hours and already a reply. That speaks well of your company.

This machine is running Trend Micro’s OfficeScan product – which is an enterprise type a/v program. I’m not at the other computer, so I can’t say for certain the product or version. I’ll email this to the email you gave as well.

Thanks,
Rob

By: Derek

Derek — Wed, 30 Sep 2009 13:27:49 +0000

Thanks Robert for your post. I wanted to leave a note that we are aware of the false positives from a couple of anti-virus companies. We have contacted the companies and they have recognized the false positive, but we have to wait for the next auto-update of their signature files for it to go through. In the meantime we are working on a longer term solution to this issue of false positives. Many new analytics tools can be identified by the anti-virus companies as a risk when in fact they are not.

Could you please contact us a support at tynt dot com with the anti-virus programs you are using so we can make sure we are on their whitelists ?

Thanks!

Derek from Tynt