Update to the Linux+ magazine warning
On the 12′th I blogged about Linux+ magazine and how I never received the magazine nor the “Tux android” they had on promotion… You can see it here: http://HostEntrepreneur.com/2009/09/12/warning-linux-magazine/
Well over 2 weeks have gone by, and I’ve have gotten a couple messages from them. Always the same. “we’re sorry… please wait…” I can’t help but feel like I’m getting stalled for time. I payed with Paypal, and had started the dispute process in their Resolution Center. It took them a over week to respond there… and then to ask the “order number” which is a joke. Disputes are attached to the original transaction at paypal, which includes the order number. That was a week ago, and NOTHING since then.
I’m tired of this… I don’t trust Linux+ magazine anymore even if they were to send the items. This was for a 2 year subscription… I don’t want it anymore. I highly recommend avoiding this magazine.
Pretty sure they were trying to let the clock run out. Well it didn’t work… I escalated the dispute to claim status with paypal. Hopefully they’ll be able to get some satisfaction for me.
Oct. 1, 2009 Update: Yet another reply of “is this your address” nothingness… but finally something substantial. Tux showed up. From what I’m seeing on the shipping documents, it appears it was shipped on Sept. 21st, not Sept. 1. The never claimed they reshipped it, though they said they would if it didn’t show up.
I’ve canceled the paypal dispute hoping they come through on the rest. I have my doubts, but I can’t keep the dispute going when I received at least this piece of what I bought… Hopefully this will be the last update.
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Robert Porter holds Oracle Certified Professional-Java 6, MCSE, A+, Net+, Project+, Security+, and multiple CIW certifications. He has been in the hosting industry for more than a decade and is founder of Lagniappe Internet L.L.C., a privately owned, completely debt free, hosting company based out of New Orleans. Robert's background includes 25+ years in programming, databases, networking and systems administration. |
